Amazon Guarantee Policy

All FINNOKU books are sold through Amazon and covered by Amazon's return policies.

You can easily request a return or replacement directly through your Amazon account within 30 days of receiving your book, subject to Amazon's standard customer protection policies.

To start a return, log into your Amazon account, navigate to Your Orders, and select Return or Replace items.

Questions? Email help@finnoku.com

Amazon handles all order fulfillment, shipping, refunds, and replacements. Your payment processing and customer satisfaction are backed directly by Amazon's secure order guarantee for peace of mind.

Amazon Return Terms:

To qualify for a fast return or exchange through Amazon, ensure that:

• The book was ordered in the last 30 days

• The book is in new condition

Amazon return policy exceptions include:

• The supply of books modified to custom specifications.

• Digital activity downloads or printable puzzle files.

• Books returned past the standard Amazon return window.

• Books bought from unauthorized resellers outside Amazon.

Amazon reserves the right to manage customer returns according to their official terms of service and guarantee policies.

Returning Books

Print your return label directly from Amazon's Online Return Center and send the book back to the designated address:

Amazon Return Center

Amazon provides tracking and buyer protection for returned items. Please ensure you keep your drop-off receipt until your return or replacement is fully processed. Contact Amazon Customer Service for shipping status updates.

Gifts:

If a FINNOKU puzzle book was sent to you as an Amazon gift, you can initiate a gift return using the order number on your packing slip to receive an Amazon gift card balance.

If the book was not marked as a gift during purchase, any replacement or credit will be processed back to the original buyer's Amazon account.

Contact Us

If you have questions about our books, please contact us by e-mail help@finnoku.com